Customer Support Info at Celsius

The easiest way to reach out to the Celsius support team is to email: Email them from the email address associated with your Celsius account. If you already opened a support ticket, make sure that all correspondence is done through the message string (instead of opening a new support ticket).

The Celsius Customer Care Center is now open with live phone assistance. You can call 1–866-HODL-NOW (or 1–866–463–5669) to speak with a Care Team member between 10am to 11pm EST on Monday through Friday.

For more specific departments within Celsius, please message the following email addresses:

book a 15 minute one-on-one online
Institutions /
Celsius Pro:

You can also submit a request online using their online form system.

Here are some other Celsius Network resources online:

Twitter:click here to tweet
Reddit:click here to comment
YouTube:click here to learn
Weekly AMAs:click here to listen
Alex Mashinsky:click here to admire
All About Celsius:click here to learn some more

Celsius Network Office Locations

Celsius Network LLC
Celsius Network LLC 221 River Street,
9th Floor Hoboken, NJ 07030 USA
US: +1 201 824 2888
Celsius Lending LLC- NMLS ID- 2063747

Celsius Network LLC
221 River Street, 9th Floor
Hoboken, NJ 07030 USA
Celsius Network Limited
77-79 New Cavendish Street
London W1W 6XB, United Kingdom
Celsius EU UAB
Gedimino pr. 20
Vilnius 01103, Lithuania
Celsius Lending LLC
221 River Street, 9th Floor
Hoboken, NJ 07030 USA

Celsius is not a bank, depository institution, custodian or fiduciary and the assets in your Celsius account are not insured by any private or

governmental insurance plan (including FDIC or SIPC), nor are they covered by any compensation scheme (including FSCS).

Holding, trading or using crypto assets carry significant risks, please carefully read our Risk Disclosure page. Celsius does not provide any
financial, legal or tax advice, nor should this website be viewed as an offer or inducement to make any financial decisions.

Registered as a Money Services Business (MSB) number 31000192265811
with the US Financial Crimes Enforcement Network (FinCEN)