Customer Support Info at Celsius
The easiest way to reach out to the Celsius support team is to email: app@celsius.network. Email them from the email address associated with your Celsius account. If you already opened a support ticket, make sure that all correspondence is done through the message string (instead of opening a new support ticket).
The Celsius Customer Care Center is now open with live phone assistance. You can call 1–866-HODL-NOW (or 1–866–463–5669) to speak with a Care Team member between 10am to 11pm EST on Monday through Friday.
For more specific departments within Celsius, please message the following email addresses:
| General Support: | app@celsius.network |
| Profile Info: | support@celsius.network |
| Trading: | otc@celsius.network |
| Loans: | loans@celsius.network book a 15 minute one-on-one online |
| Marketing: | marketing@celsius.network |
| Institutions / Celsius Pro: | corporate@celsius.network |
| Alex Mashinsky: | ceo@celsius.network |
You can also submit a request online using their online form system.
Here are some other Celsius Network resources online:
| Twitter: | click here to tweet |
| Reddit: | click here to comment |
| YouTube: | click here to learn |
| Weekly AMAs: | click here to listen |
| Alex Mashinsky: | click here to admire |
| All About Celsius: | click here to learn some more |
Celsius Network Office Locations
Celsius Network LLC
Celsius Network LLC 221 River Street,
9th Floor Hoboken, NJ 07030 USA
US: +1 201 824 2888
Celsius Lending LLC- NMLS ID- 2063747
| Celsius Network LLC 221 River Street, 9th Floor Hoboken, NJ 07030 USA | Celsius Network Limited 77-79 New Cavendish Street London W1W 6XB, United Kingdom |
| Celsius EU UAB Gedimino pr. 20 Vilnius 01103, Lithuania | Celsius Lending LLC 221 River Street, 9th Floor Hoboken, NJ 07030 USA |
Disclaimers
Celsius is not a bank, depository institution, custodian or fiduciary and the assets in your Celsius account are not insured by any private or
governmental insurance plan (including FDIC or SIPC), nor are they covered by any compensation scheme (including FSCS).
Holding, trading or using crypto assets carry significant risks, please carefully read our Risk Disclosure page. Celsius does not provide any
financial, legal or tax advice, nor should this website be viewed as an offer or inducement to make any financial decisions.
Registered as a Money Services Business (MSB) number 31000192265811
with the US Financial Crimes Enforcement Network (FinCEN)